QPS consultants are certified professionals in Healthcare Quality as well as Healthcare Risk Management. Your staff will be trained to identify appropriate key quality outcome performance indicators for safety and effectiveness, timeliness, and efficiency of care. Performance baselines will be established utilizing either external or internal benchmarks, and appropriate, attainable goals for each indicator will be identified.
QPS consultants will assist your staff in developing appropriate systems to consistently track your indicators over time. Training will be provided in the use of trend analysis tools to compare results of your performance measures against your established goals. To pin-point the causes of performance failures, QPS consultants will provide training in the use of Failure Mode Analysis and Root Cause Analysis tools.
Finally, QPS consultants will train your staff in data gathering, compilation, trending, and analysis. The key indicator data analysis will be used to guide changes in policy and procedures and identify staff learning needs. These changes will improve quality, increase patient safety, and help to eliminate, reduce, or minimize risk exposures.